Triark EDM for suppliers
Customer comments on the drawing, not in the inbox
Equipment suppliers send the same drawings to many customers and projects. Triark EDM keeps track of the revisions, the comments and what each customer has received.
Where documents cause trouble for suppliers
Today: The customer comments on the drawing by email, and the reply ends up in another thread.
With Triark: With secure sharing the customer comments directly in the document, and everyone sees the same thread.
Today: It is unclear which revision the customer actually received.
With Triark: Documents go out by transmittals, so it is traceable what was sent, to whom and at which revision.
Today: Drawings go out before anyone internally has checked them.
With Triark: Drawings pass through a configurable workflow for review, approval and release, with defined roles.
Today: The same product exists in many variants and revisions, spread across shared folders.
With Triark: One searchable library with metadata, so the right variant and revision are easy to find.
Typical documents
- Dimension drawings
- Data sheets
- Product specifications
- Installation instructions
- User manuals
- Certificates
- Declarations of conformity
- Spare parts lists
Who uses it
Project and order managers
See what has gone to each customer, and what is waiting for a reply.
Designers
Answer comments in the document and issue the next revision.
Documentation lead
Approves before release and sends by transmittal.
Customers
Comment on and download what has been shared with them.
See Triark with your own documents
Tell us how your document flow works today, and we will show you how Triark EDM handles it.